Bajalive Terms & Conditions — Complete Membership Details

Welcome to Bajalive. These Terms & Conditions serve as a legal agreement between you and us governing your use of the Bajalive platform. By creating an account or using the site, you are considered to have accepted these Terms & Conditions. Please read them carefully in their entirety.

Bajalive was built with Bangladesh's millions of cricket and football fans in mind. Our goal is to provide a transparent, safe, and responsible betting environment where every user feels protected. These Terms & Conditions are a key part of that commitment to transparency.

These Terms & Conditions apply to the Bajalive website (bajalive.bet), mobile app, and all associated services. Bajalive is an international online betting and gaming platform specifically optimised for Bangladeshi users.

By accessing or using this platform, you confirm that you are at least 18 years old and that online betting is legally permitted in your jurisdiction. If online betting is prohibited in your region, you are advised not to use Bajalive.

• Bajalive reserves the right to modify these Terms & Conditions at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• These terms and conditions are governed by the laws of Bangladesh.
• Participation by minors is strictly prohibited and punishable by law.

To open an account on Bajalive, you must meet certain eligibility requirements. All information provided during registration must be complete, accurate, and up to date. Accounts created with false or misleading information may be suspended at any time and any funds held may be forfeited.

Each individual may hold only one account. If multiple accounts are found to belong to the same person, all of them will be permanently closed. Creating multiple accounts to claim bonuses is considered fraud and will be met with strict action.

• You must be at least 18 years old to register.
• Your real name, address, and phone number are required.
• A valid, active email address is required.
• A national ID card or passport may be required for KYC verification.
• Multiple accounts from the same device, IP address, or household are prohibited.

You are solely responsible for the security of your Bajalive account. Never share your login credentials, password, or OTP with anyone — Bajalive customer support will never ask for your password. If someone claims otherwise, it is a scam.

Use a strong password that combines letters, numbers, and special characters. We also recommend enabling two-factor authentication (2FA), as it adds an extra layer of security to your account.

• If you suspect unauthorized access, change your password immediately.
• Avoid logging in on public Wi-Fi or shared devices.
• Always log out after using your account.
• Using another person's account, or allowing others to use yours, is strictly prohibited.

Bajalive supports transactions via bKash, Nagad, Rocket, Upay, and bank transfer. All deposits and withdrawals must be made from an account registered in your own name. Third-party transactions are strictly prohibited — any such transaction detected will result in immediate account closure.

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawal requests are typically processed within 15 minutes to 24 hours, though incomplete KYC verification may extend this. Additional verification may be required for large first-time withdrawals.

• Deposits are typically credited to your account instantly.
• All active bonus conditions must be met before a withdrawal can be made.
• Transactions suspected of money laundering will be investigated.
• Transfer fees and processing times may vary depending on the payment method.
• Deposits cannot be cancelled once processed.

Bajalive offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming. Accepting a bonus constitutes agreement to its terms.

Bonus funds cannot be withdrawn directly. Wagering requirements are typically 10x to 30x the bonus amount. Winnings derived from bonuses cannot be withdrawn until wagering is complete. If a bonus expires or its terms are violated, the bonus and any associated winnings will be forfeited.

• The welcome bonus applies to your first deposit only.
• Two bonuses cannot be active simultaneously.
• Winnings from free bet bonuses will be credited as cash.
• If bonus abuse is detected, all bonuses and associated winnings will be forfeited.
• Bajalive reserves the right to modify or cancel any bonus offer.

All bets placed on Bajalive are considered final. Once a bet is confirmed, it cannot be cancelled unless Bajalive itself voids the event or market in question. Results for cricket, football, or any other sport are determined in accordance with the relevant international governing body's decision.

If a match is cancelled or abandoned, bets on that match are generally refunded. However, some markets may have different rules. In live betting, odds change rapidly — the odds applicable at the time the bet is accepted are final.

• Bajalive reserves the right to void any bet placed at incorrect odds due to a system error.
• Bets placed on clearly incorrect odds (pricing errors) will be voided.
• Bets associated with match-fixing or irregular activity will be voided upon detection.
• Maximum win limits vary by market and are set individually.

Certain activities are strictly prohibited on the Bajalive platform to ensure its security and fairness. These rules exist to protect all users.

• Creating multiple accounts to collect bonuses.
• Using bots or automated software to place bets.
• Using the platform for money laundering or any other form of illegal financial activity.
• Using another person's account, or allowing someone else to use yours.
• Attempting to hack or gain unauthorized access to Bajalive's systems.
• Operating an account using a false identity.
• Gaining an unfair advantage through collusion or coordinated manipulation.

Bajalive reserves the right to investigate, suspend, or permanently close any account for any reason, including rule violations, suspicious activity, KYC verification failure, or legal grounds.

Users may request to close their account at any time. Any remaining balance (excluding bonuses) will be refunded, subject to all applicable conditions being met.

• Inactive accounts (no activity for 12 months) may be deactivated automatically.
• Bajalive will attempt to send an email notice before closing an account.
• Accounts involved in fraudulent activity will be closed without prior notice.
• You may appeal a closed account by contacting support@bajalive.bet.

Bajalive takes responsible gaming seriously. We believe betting should be a form of entertainment — not a source of addiction or financial harm. That's why we keep a range of protective tools available to all users at all times.

If you feel that betting is getting out of your control, please reach out to us right away. Our team is here to help — no judgment, no hesitation.

• Set your own limits on deposits, bets, and losses at any time.
• A cooldown option for short breaks (24 hours to 30 days).
• The ability to request permanent self-exclusion.
• View your full betting history and detailed spending records.
• Automated alerts and intervention when suspicious activity is detected.

If you have a dispute or complaint with Bajalive, please contact our customer support team first. Most issues are resolved within 24 to 72 hours. If your issue cannot be resolved through customer support, escalation to a higher level is available.

• Step 1: Submit your complaint via live chat or email.
• Step 2: Complete the official complaint form.
• Step 3: Referral to an independent mediator.
• A final decision will be reached by mutual agreement of all parties.

Bajalive takes your privacy seriously. We only collect information necessary to provide our services. Your data is never sold. However, it may be shared when required by law or upon request from a regulatory authority.

To read our full Privacy Policy Privacy Policy View the page.

• All data is protected with SSL encryption.
• Payment information is secured in accordance with PCI DSS standards.
• You have the right to request access to your personal data or ask for it to be deleted.
• A separate cookie policy governs the use of cookies.

Bajalive reserves the right to amend these terms and conditions, in part or in full, at any time. For significant changes, notice will be sent to your registered email address or posted as an announcement on the platform. Continued use of the platform following any changes will be treated as acceptance of the updated terms.

If you disagree with any changes, you may request to close your account. For any questions, contact us at support@bajalive.bet.

• The date of any changes will be noted at the top of the page.
• We will endeavour to provide at least 7 days' notice before any major changes.
• Previous versions are available upon request.