When you use Bajalive, everything about how your personal data is collected, used, and protected is clearly set out here.
Before diving into the details, here are the six core pillars of our Privacy Policy
Every transaction and piece of personal information on Bajalive is protected with 256-bit SSL encryption. Hackers and third parties cannot access this data.
You have the full right to view, correct, or request deletion of your personal data. Bajalive processes these requests at any time.
Bajalive never sells your personal data to third parties. Sharing data with advertising companies or data brokers is strictly prohibited.
Only data genuinely necessary to provide our services is collected. Gathering irrelevant or excessive information goes against our policy.
Payment information is stored in compliance with PCI DSS international security standards. bKash, Nagad, and card numbers are never stored on general servers.
Everything about where and how your data is used is laid out clearly on this page. No hidden terms.
Welcome to Bajalive. We understand how important your personal data is to you. This Privacy Policy is designed to give you a clear picture of what information is collected when you use the Bajalive platform, why it is collected, and how it is kept secure.
Bajalive is trusted by millions of cricket and football fans across Bangladesh, and we are committed to honoring that trust. This Privacy Policy applies to the Bajalive website, mobile app, and all associated services.
Important: By using Bajalive, you agree to this Privacy Policy. If you have any questions, support@bajalive.betto get in touch.
Bajalive collects only the information strictly necessary to provide you with the best service. We never collect unnecessary or excessive data. A detailed breakdown by category is provided below.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification (KYC) & Age Confirmation |
| Contact Information | Email, phone number, address | Account Management & Notifications |
| Financial Information | BKash/Nagad Number, Bank Account | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser & device information | Security & Fraud Prevention |
| Usage Information | Betting history, login times, preferences | Service Improvement & Personalized Experience |
We never store your full payment card number, CVV, or banking password. This information goes directly to the payment processor's encrypted servers.
Bajalive uses your information only for specific, legitimate, and transparent purposes. Every reason we use your data is clearly explained below. We believe you deserve to know — and you have every right to.
Where your consent is required before using your information for any purpose, Bajalive will seek that consent separately.
Bajalive never sells your personal information. In limited circumstances, data may be shared with trusted third parties, always under strict data protection agreements.
To be clear: Your information is never shared with advertising companies, data brokers, or marketing agencies.
Bajalive uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some Bajalive services from functioning properly.
Bajalive retains your data only for as long as necessary. Data is kept while your account is active. Even after account closure, certain data may be retained for a specified period due to legal obligations.
| Data Type | Retention Period |
|---|---|
| Account details (name, email) | 5 years after account closure |
| Transaction Records | 7 years after the last transaction |
| KYC Documents | 5 years after account closure |
| Customer Support Records | 3 years after resolution |
| Technical Logs (IP, etc.) | Up to 90 days |
| Marketing Preferences | Until you withdraw your consent |
Once the retention period expires, data is securely deleted or anonymized.
Bajalive strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you believe a minor is using a Bajalive account, please support@bajalive.betimmediately so we can take swift action.
You have full control over your data. Bajalive respects these rights and processes every request promptly.
You can request to view the information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data unless a legal obligation requires its retention.
You can download your data in a standard format.
You can request that the use of your data be restricted to specific purposes.
You can opt out of marketing communications at any time.
To exercise any of your rights support@bajalive.betPlease email us. Requests are typically processed within 30 business days.
Bajalive uses industry-leading security measures to protect your data. Our security team monitors systems 24/7, and any suspicious activity is acted upon immediately.
If you believe your Bajalive account has been compromised, change your password immediately and support@bajalive.betto let us know.
Bajalive's servers and data processing systems operate in accordance with international standards. In some cases, your data may be processed on international servers, with appropriate safeguards in place at all times.
Bajalive may update this Privacy Policy from time to time. Revisions may be made in response to legal changes, new services, or user feedback. You will be notified before any significant changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly. Our dedicated privacy team is always ready to help.
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